Privacy Policy
Effective Date: [Insert Date]
At JOSE NEW ERA Inc. (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website josenewera.org or use our services related to our AI high-tech robotic dog products.
By using our website or services, you agree to the collection and use of information in accordance with this policy. Please read this Privacy Policy carefully.
1. Information We Collect
We collect various types of information to provide and improve our services:
Personal Information
- Contact Information: When you contact us or request information about our AI robotic dog, we may collect your name, email address, phone number, and any other information you provide.
- Payment Information: If you make a purchase through our website, we may collect payment details like credit card information, billing address, and related transaction data. This data is processed through secure third-party payment processors.
Non-Personal Information
- Usage Data: We collect information on how you access and interact with our website. This may include your IP address, browser type, device type, pages visited, time spent on pages, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that track your activity on our website to improve functionality, personalization, and analytics.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Improve Our Services: To fulfill your requests, process transactions, and deliver information about our AI robotic dog products.
- To Communicate with You: We may send promotional emails, updates, or respond to customer inquiries. You can opt-out of marketing communications at any time.
- For Website Analytics: To analyze and improve the functionality and user experience of our website, using data analytics tools to understand how visitors engage with our content.
- To Ensure Security: To monitor and maintain the security of our website, prevent fraud, and comply with legal obligations.
3. How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers and encryption technology for payment processing. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist with payment processing, email communication, and analytics. These service providers are obligated to keep your information confidential and use it only for the purposes for which we disclose it.
- Legal Compliance: We may disclose your information to comply with legal obligations or protect our rights, property, and safety or the rights, property, and safety of others.
5. Your Data Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete personal data.
- Deletion: Request the deletion of your personal information, subject to certain exceptions under applicable laws.
- Opt-Out: You may opt-out of receiving promotional emails by clicking the unsubscribe link in our emails or by contacting us directly at [email protected].
To exercise any of these rights, please contact us at the provided email address.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, and improve functionality. Cookies help us remember your preferences and provide personalized content. You can control the use of cookies by adjusting your browser settings, but disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or the security of any third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on this page and update the “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
- Email: [email protected]
- Phone: +1 520-367-1359
- Address: 309 Mossy Wood Rd, Summerville, SC 29486-8392, USA